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"We exist to provide Excellence Through Service,
and to promote, preserve and restore the health of our community."
RWJ Hamilton is passionate about providing our patients with the highest quality of care.
The commitment to patients begins at the top levels of hospital administration and is demonstrated in the caring and professional manner of RWJ Hamilton’s physicians, nurses, hospital employees and volunteers.
"Our passion for pursuing the best ways to treat the physical, emotional and spiritual needs of our community distinguishes RWJ Hamilton as a regional leader in the future of healthcare" says Ellen Guarnieri, RWJ Hamilton President and CEO.
Providing the highest levels of care has long been the hospital's mission. The success of this mission is well reflected in the hospital’s successful quest for the Malcolm Baldrige National Quality award, the nation’s only Presidential award for quality and organizational performance excellence.
On November 23, 1994, President George W. Bush and Commerce Secretary Don Evans announced RWJ Hamilton as one of four organizations—and the only health care organization - named as recipients of the 2004 Malcolm Baldrige National Quality Award. RWJ Hamilton remains the only hospital in New Jersey to achieve such national distinction.
To ensure that RWJ Hamilton remains at peak performance levels, the hospital works with Press Ganey Associates, Inc., the health care industry's leading provider of measurement and improvement services. Press Ganey partners with more than 7,000 health care organizations - including nearly 40% of U.S. hospitals - to measure and improve their quality of care. They survey millions of patients, employees and physicians every year to produce the most comprehensive data on service quality and safety culture. RWJ Hamilton consistently earns high marks in patient satisfaction as reflected in the surveys conducted by Press Ganey.
Each year, Press Ganey awards a select group of clients one of the health care industry's most coveted symbols of achievement: the prestigious Press Ganey Summit AwardTM. In 2006 and again in 2007, The Cancer Institute of New Jersey Hamilton has been the recipient of the Summit Award in the "Medical Practice" category.
When it comes to quality of care, the choice is clear: RWJ Hamilton.
More about the Malcolm Baldrige Quality Award
Named after the 26th Secretary of Commerce, the Malcolm Baldrige National Quality Award was established by Congress in 1987 to enhance the competitiveness of U.S. businesses. The award promotes excellence in organizational performance, recognizes the quality and performance achievements of U.S. organizations and publicizes successful performance strategies. The award may be presented to five types of organizations: manufacturers, service companies, small businesses, education organizations and health care organizations. The award is not given for specific products or services.
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